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Parts Sales Representative

2 months ago

Goshen, New York, United States United Construction & Forestry Full time

Job Summary:

We are seeking a highly motivated and customer-focused Parts Sales Representative to join our team at United Construction & Forestry. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling service parts, and promoting our products to customers.

Key Responsibilities:

  • Establish and maintain strong relationships with customers to understand their needs and provide personalized solutions.
  • Sell service parts, bulk fluids, attachments, and accessories to customers, including identifying and providing complete parts solutions.
  • Provide quality customer service through knowledge, use of systems, and process execution.
  • Fulfill online orders in a timely manner and place them in the will-call area.
  • Effectively use computer applications, including Sales Manual, JD Parts, Parts Expert, JD Point, PartsAdvisor, barcode system, and Dealer Business System.
  • Supply Service Technicians with parts as required.
  • Assist with preparing and maintaining a professional showroom image and merchandise displays.
  • Maintain inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations.
  • Assist in keeping the parts department clean and orderly.
  • Assist in maintaining all departmental tools and equipment in good working order.
  • Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Ensure that the company's reputation and image in the community is consistent with company Core Values.
  • Safely operate a forklift and other related equipment as needed.

Requirements:

  • High School diploma or equivalent experience.
  • Ability to connect with customers, maintain a professional image, and establish rapport.
  • Understands basic selling processes.
  • Basic data entry/keyboarding skills and experience utilizing basic computer programs, such as Microsoft-based products.
  • Experience working both independently and in team settings.
  • Physical ability to lift items weighing up to 75 lbs.
  • Highly developed interpersonal, organizational, and communication skills.
  • Basic parts and machinery knowledge.

Benefits:

  • Competitive Salary.
  • Incentive plans.
  • 401K Match.
  • Health Benefits.
  • Paid Holidays and Paid Time Off.