Retail Operations Supervisor
1 month ago
Craft Your Unique Career Path
Experience the thrill of working in a dynamic mountain environment. Whether you are new to winter sports or a seasoned enthusiast, being part of our organization allows you to explore your love for the outdoors while forging meaningful relationships with colleagues and visitors from diverse backgrounds.
With numerous locations worldwide, you have the opportunity to work for a season or develop a long-term career. From the outset, you will benefit from competitive compensation, complimentary access to facilities, free lessons for skiing and snowboarding, substantial retail discounts, and the opportunity for professional growth through our comprehensive training programs.
Employee Benefits
• Mountain Perks: Complimentary access for employees, discounted lift tickets for friends and family, and free skiing lessons.
• Additional discounts on lodging, dining, equipment, and transportation services.
• 401(k) Retirement Savings Plan.
• Employee Support Programs.
• Exceptional training and career development opportunities.
• Employee Referral Incentives.
For further details, please refer to the Benefits Eligibility Summary.
Position Overview:
The Retail Operations Supervisor is tasked with ensuring exceptional customer service aligns with company standards, driving sales, overseeing merchandising, and protecting company assets. This role serves as the department lead, ensuring adequate inventory levels are maintained.
Key Responsibilities:
- Drive sales while maintaining a high standard of customer service.
- Oversee store opening and closing procedures.
- Analyze sales patterns and develop strategies for revenue enhancement.
- Manage inventory control for retail and rental operations, achieving inventory targets.
- Implement company cash handling and loss prevention protocols.
- Lead the sales floor team and oversee the rental process.
- Act as a mentor, providing training and guidance to the sales team through effective communication.
- Deliver outstanding service to all customers.
- Ensure accurate pricing and promotional information is displayed.
- Restock merchandise on shelves, counters, or displays.
- Perform additional duties as assigned.
Qualifications:
- Prior experience in retail sales is essential.
- Experience in the snow sports industry is preferred.
- Fluency in spoken and written English is required for effective communication with team members and customers.
- Ability to stay informed about products and trends in the industry.
- Commitment to providing exceptional customer service.
- Basic computer proficiency is necessary.
- Flexibility to work various shifts, including evenings, weekends, and holidays is required.
The expected compensation for this position is competitive and reflective of industry standards. Individual salary decisions are influenced by various factors.
Beaver Creek Ski Resort is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
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