Retail Cosmetics Sales Counter Manager
4 days ago
Macy's is seeking a highly skilled and motivated Cosmetics Sales Counter Manager to join our team. As a key member of our sales team, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors.
Key Responsibilities- Customer Engagement: Engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application.
- Sales Performance: Meet and exceed sales goals by selling merchandise through effective customer service techniques and professional selling skills.
- Team Management: Supervise and coach a team of Beauty Advisors to ensure excellent customer service and sales performance.
- Business Analysis: Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results to develop action plans for achieving sales goals.
- Event Planning: Develop and implement business driving events to achieve department goals.
- Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
- Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
- Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
- Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
- Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
- Competitive Pay and Benefits: Competitive pay and benefits rooted in principles of equity.
- Performance Incentives: Performance incentives and annual merit review.
- Merchandise Discounts: Merchandise discounts.
- Health and Wellness Benefits: Health and wellness benefits across medical, dental, vision, and additional insurance.
- Retirement Savings Plan: Retirement savings plan with 401k match opportunity.
- Employee Assistance Program: Employee assistance program (mental health counseling and legal/financial advice).
- Resources for Continuous Learning: Resources for continuous learning, career growth, and leadership development.
- Paid Time Off: Paid time off.
- Fully-Funded Education Benefits: Fully-funded education benefits - may include 100% of tuition, books, and fees.
- Colleague Resource Groups: Colleague resource groups (CRGs) and give-back/volunteer opportunities.
- Prolonged Standing: Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
- Computer Use: Frequent use of computers and handheld electronic equipment.
- Physical Demands: Reaching, including above eye level, crouching, kneeling, stooping, and color vision. Lifting and moving items weighing up to 25 lbs.
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