Automotive Parts Sales Specialist
2 weeks ago
JOB DESCRIPTION
JOB TITLE:
Automotive Parts Sales Specialist
REPORTS TO:
Body Shop Manager
EMPLOYMENT STATUS:
Exempt
WORK SCHEDULE:
Full Time
POSITION SUMMARY:
This role is primarily responsible for sales and customer service in the area of parts sales within the body shop environment.
KEY RESPONSIBILITIES:
- Conduct counter and phone sales.
- Achieve sales targets and maintain gross profit margins.
- Process parts orders in accordance with company protocols.
- Manage special order parts for the service department.
- Address customer inquiries and ensure high-quality service.
- Keep the workspace organized and safe.
- Participate in ongoing OEM training to stay updated on parts information.
- Provide written estimates to customers as required.
In addition to the responsibilities listed above, the employee is expected to demonstrate honesty, integrity, and respect towards all clients and colleagues. A professional appearance and demeanor are essential, along with a positive attitude and effective communication skills. Attention to detail, accuracy, and initiative in learning new skills are highly valued.
The employee may also be required to perform additional duties as necessary.
QUALIFICATIONS:
High school diploma or GED
TOOLS AND EQUIPMENT:
Computer and standard office equipment (e.g., copier, calculator, fax machine)
WORK ENVIRONMENT:
Primarily operates in a warehouse setting with variable temperatures.
PHYSICAL DEMANDS:
SITTING/STANDING/WALKING:
Total sitting time at once: 1 hour
Total sitting time in a typical workday: 3 hours
Total standing time at once: 1 hour
Total standing time in a typical workday: 3 hours
Total walking time at once: 0 hours
Total walking time in a typical workday: 2 hours
COMMUNICATION REQUIREMENTS:
Engagement involves person-to-person interaction and phone communication.
LIFTING AND CARRYING:
Inside sales personnel are required to transport parts either by carrying or utilizing a cart, forklift, or hand cart. Typical weight handled is 1 pound, with a maximum of 50 pounds, over a distance of approximately 25 feet, occurring 1 to 5 times daily for a duration of around 3 minutes each time.
OTHER ESSENTIAL FUNCTIONS:
FREQUENCY OF TASKS:
- Driving: Occasionally
- Airplane Travel: Rarely
- Balancing: Occasionally
- Stooping: Occasionally
- Kneeling: Occasionally
- Crouching: Occasionally
- Crawling: Rarely
- Climbing: Rarely
- Reaching: Frequently at various levels
- Handling: Both hands frequently
- Fingering: Both hands frequently
- Feeling: Both hands frequently
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