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Refugee Resettlement Case Manager

2 months ago


San Antonio, Texas, United States RAICES Full time
About RAICES

RAICES is a nonprofit organization dedicated to promoting justice and providing legal services to underserved immigrant children, families, and refugees. Our mission is to advocate for the rights of immigrants and empower individuals and communities to thrive.

Job Summary

We are seeking a highly motivated and compassionate Refugee Resettlement Case Manager to join our team. The successful candidate will provide case management services to refugees and displaced persons, conduct cultural orientation, and ensure timely assistance requests. The ideal candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment.

Responsibilities
  • Provide case management services to refugees and displaced persons, including assessment, planning, and coordination of services.
  • Conduct cultural orientation for clients, ensuring they understand their rights and responsibilities.
  • Ensure timely assistance requests are processed and resolved efficiently.
  • Document all activities and visits, maintaining accurate and up-to-date case files.
  • Assist clients in achieving self-sufficiency, identifying needs and communicating with management.
  • Maintain organized case files, ensuring confidentiality and security.
  • Flexibility in schedule, with ability to work in both remote and in-office environments.
What We Offer
  • Competitive salary and benefits package, including medical, dental, and vision coverage.
  • Generous PTO and paid holidays, flexible spending and health spending accounts.
  • Parental and family leave, 403(b) with immediate eligibility.
  • Priority on health and safety of employees and clients, with COVID-19 response measures in place.
Requirements
  • Reside in Texas, with relocation assistance available.
  • Ability to work in a fast-paced environment, with flexibility in schedule.
  • Excellent communication and organizational skills, with ability to work independently.