Case Manager

6 days ago


San Antonio, Texas, United States Global Refuge Full time
Transforming Lives, One Community at a Time

At Global Refuge, we are dedicated to providing comprehensive support services to newly arriving refugees and other Office of Refugee Resettlement (ORR) eligible populations or asylum seekers. As a Case Manager, you will play a vital role in helping individuals and families achieve self-sufficiency and integration into their new communities.

Key Responsibilities:
  • Provide culturally and linguistically appropriate client-centered, trauma-informed support
  • Assist in providing reception services to arriving refugees, including airport pick-up
  • Screen and enroll eligible families and individuals
  • Create and implement service plans to address client needs and promote self-sufficiency
  • Provide support with housing, school enrollment, healthcare, social services, benefits enrollment, and employment, as applicable
  • Maintain regular contact with clients and ensure the provision of gender-equitable services
  • Collaborate with community partners to provide cross-cultural and enhanced orientation to ensure a smooth process of resettlement
  • Conduct outreach and engage in public speaking to connect clients with supportive community networks and systems
Requirements:
  • Bachelor's degree in a Social Work or behavioral/human services field or two years of experience providing case management and/or social services
  • Experience working with refugees, immigrants, or limited English speakers is highly preferred
  • Fluency in one of the key languages used by client populations is preferred
  • Proficient in the use of MS Word, MS Excel, and database programs
  • Ability to work efficiently in a fast-paced environment, troubleshoot, and follow projects through with attention to detail
  • Exceptional interpersonal skills, including keen listening ability and relationship building
What We Offer:
  • A competitive salary and comprehensive benefits package
  • A dynamic and rewarding work environment
  • The opportunity to make a meaningful difference in the lives of newcomers

Global Refuge is an equal opportunity employer and welcomes applications from diverse candidates. We participate in E-Verify and offer a supportive and inclusive work environment.


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