Regional Store Supervisor

2 weeks ago


West Covina, California, United States Ross Stores Full time

Position: Area Supervisor at Ross

Overview: The Area Supervisor at Ross is integral to the effective management of store operations. This role oversees a designated area within the store, guiding the team to ensure a secure environment and exceptional customer service.

  • Key Responsibilities:
  • Ensuring Safety and Security:
  • Delivering Outstanding Customer Service:
  • Upholding Brand Standards:
  • Managing General Merchandising:
  • Implementing Loss Prevention Strategies:
  • Supervising Front End Operations:
  • Overseeing Fitting Room Activities:
  • Performing Administrative Tasks as Directed by the Store Manager:
  • Core Competencies:
  • Work Process Management
  • Business Insight
  • Planning and Prioritization
  • Talent Development
  • Team Collaboration
  • Leading by Example
  • Effective Communication
  • Accountability and Execution
    • Required Qualifications and Skills:
  • Strong verbal communication abilities
  • Proficiency in English
  • Previous experience in customer service and supervisory roles preferred
  • Knowledge of point-of-sale systems and applications
  • Capability to perform basic math calculations relevant to retail
  • Availability to work evenings and weekends
    • Physical Demands/ADA Compliance:

Ability to operate all store equipment, including PDTs, registers, and PCs as necessary.

Capability to spend the majority of working hours standing, walking, and navigating the store.

Ability to frequently bend, squat, kneel, climb, carry, reach, and stoop.

Occasional ability to push, pull, and lift items exceeding 25 lbs.

Ability to utilize janitorial equipment, rolling racks, ladders, and other assigned tools.

Specific tasks may require additional qualifications and skills.

  • Supervisory Duties:

Overseeing Retail Associates

Managing Stockroom Leads (where applicable)

  • Disclaimer:

This job description outlines the primary responsibilities of the Area Supervisor position at Ross. It highlights the importance of maintaining a safe environment, delivering excellent customer service, and upholding store standards. Ross is committed to promoting a diverse workforce and values equal opportunities for all.

The base pay range for this position is $17.50-$18.00, reflecting various factors such as experience, skills, and location.



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