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Regional Operations Supervisor

2 months ago

West Covina, California, United States Ross Stores Full time

Position: Area Supervisor at Ross

Overview: The Area Supervisor at Ross is essential for ensuring efficient store operations. This role involves overseeing a designated section of the store, leading the team to maintain a secure environment while delivering exceptional customer service.

  • Key Responsibilities:
  • Ensuring Safety and Security:
  • Delivering Outstanding Customer Service:
  • Upholding Personal and Store Branding:
  • Managing General Merchandising:
  • Implementing Loss Prevention Strategies:
  • Supervising Front End Operations:
  • Overseeing Fitting Room Activities:
  • Performing Administrative Tasks as Directed by the Store Manager:
  • Core Competencies:
  • Work Process Management
  • Business Insight
  • Planning, Aligning & Prioritizing
  • Talent Development
  • Team Collaboration
  • Leading by Example
  • Effective Communication
  • Accountability & Execution Assurance
    • Required Qualifications and Skills:
  • Strong verbal communication abilities
  • Proficiency in English
  • Previous experience in customer service and supervisory roles is preferred
  • Familiarity with point-of-sale systems and applications
  • Capability to perform basic math calculations typical in retail settings
  • Availability to work evenings and weekends
    • Physical Demands/ADA Compliance:

Ability to operate all store equipment, including PDTs, registers, and PCs as necessary.

Must be able to spend up to 100% of working hours standing, walking, and moving throughout the store.

Ability to frequently bend, squat, kneel, climb, carry, reach, and stoop.

Occasional ability to push, pull, and lift items over 25 lbs.

Must be capable of using janitorial equipment, rolling racks, ladders, and other assigned tools.

Specific assignments may require additional qualifications and skills.

  • Supervisory Duties:

Oversight of Retail Associates

Management of Stockroom Leads (if applicable)

  • Disclaimer:

This job description outlines the primary responsibilities of the Area Supervisor position at Ross. It emphasizes the importance of maintaining a safe environment, delivering excellent customer service, and upholding store standards. Ross is committed to promoting a diverse workforce and values equal opportunities for all.

The base pay range for this position is $17.50-$18.00, which reflects various factors including experience, skills, and location.