Inside Sales Specialist Position

7 days ago


Medford, Massachusetts, United States Fire Equipment Inc Full time
Job Description

This position is responsible for managing and processing quotes for Fire Safety deficiencies within a specified territory. The ideal candidate will have exceptional organizational skills, be comfortable making daily calls, and able to close a sale. Strong attention to detail and the ability to meet monthly sales targets are essential.

The successful candidate will evaluate tech submissions, provide detailed quotes, work cross-functionally with other departments, and ensure seamless communication with customers to drive sales growth. This role requires strong communication skills, both written and verbal, as well as proficiency in Microsoft Office Suite and CRM software. Previous experience in inside sales, customer service, or related fields is preferred. A high school diploma or equivalent is required; a Bachelor's degree is preferred.

Responsibilities:
- Evaluate and quote all deficiencies submitted by Technicians during inspections within the assigned territory.
- Review and approve submitted tech cases on a daily basis.
- Prepare comprehensive quotes including materials, labor, truck charges, sales tax (where applicable), manufacturer surcharges, and a detailed description of services provided.
- Contact third-party distributors/vendors to obtain pricing information for labor and materials as needed.
- Communicate with customers via phone and email and follow up on every proposal sent.
- Ensure timely follow-up within 24/48 hours after sending quotes to customers.
- Manage approved deficiency opportunities by closing them as wins and creating necessary work orders for scheduling.
- Collaborate with Operations Teams to schedule and ensure timely completion of work without the need for return trips.
- Meet monthly sales quotas both individually and as a team.
- Compensated with a base salary plus commission structure.

Salary:
$65,000 - $80,000 per year, depending on experience.

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