Customer Service Specialist
7 days ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Ace Hardware. As a Sales Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales floor operations.
Key Responsibilities- Customer Service:
- Provide a positive representation of Ace Hardware
- Proactively assist customers in solving problems
- Greet customers entering and throughout the store
- Thank customers when finished and when they are leaving the store
- Store Operations:
- Assist in creating a positive, professional, and safe work environment
- Assist with receiving, checking in, and stocking of merchandise throughout the store
- Assist with maintaining back stock levels
- Assist with daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise area
- High School or GED equivalent
- Formal retail experience preferred
- Ability to stand, walk, lift (up to 25lbs), and climb
- Competitive wages
- Incentive award programs
- Vacation pay
- Sick pay
- Paid holidays
- Bereavement pay
- Helping hands
- 401(k) with company match
- Benefits (medical/dental/vision & more)
- Associate assistance program
- Life insurance
- Short-term disability benefits
- Training and development
- Recognition
- Associate discounts
- Anniversary and service awards
- Talent search referral bonuses
- Community service involvement
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