Auto Collections Representative

5 days ago


Fort Worth, Texas, United States CornerStone Staffing Full time
Job Overview

We are seeking a highly motivated and experienced Collections Representative to join our team at CornerStone Staffing. As a Collections Representative, you will be responsible for collecting payments on live and terminated accounts via phone, pay, quick collect, and letters, while providing excellent customer service skills.

Key Responsibilities:

  • Collect payments on live and terminated accounts via phone, pay, quick collect, and letters
  • Negotiate payment solutions when the customer needs assistance and follow up when there is pending action required or payment arrangements have expired
  • Manage a queue of assigned accounts
  • Perform skip tracing activities to locate the customer and collateral and assign out for repossession when applicable
  • Collaborate with internal and external groups to resolve escalated customer issues and/or complaints when needed

Requirements:

  • High School Diploma or GED
  • Bachelor's Degree preferred
  • 2+ years of Collections experience
  • Familiarity with the automotive industry is a plus

What We Offer:

  • Competitive hourly rate of $18-21/hour depending on experience
  • Flexible scheduling to work an 8-hour shift between 8am-8pm, Monday-Friday

How to Apply:

Click the Apply Online button to submit your application. If you are currently registered with CornerStone Staffing, log in to add yourself as a candidate to this job. If you are not registered, complete the application and choose Southlake as your office location.



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