Customer Service Specialist

3 weeks ago


Maryland City, Maryland, United States Food Lion Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced retail environments? Food Lion is seeking a highly motivated Customer Service Specialist to join our team. In this role, you will provide fast, easy, flexible, and friendly service to our customers, exceeding their expectations at every touchpoint.

As a Customer Service Specialist, you will be responsible for maintaining a high level of customer satisfaction by providing prompt, accurate, and friendly service. You will engage with customers to create a positive shopping experience, greet each customer by name, and use your excellent communication skills to resolve any issues that may arise.

You will also be responsible for unloading customers' groceries, checking the bottom of every cart and under all baby seats for items, and following correct bagging procedures. Additionally, you will scan customers' orders, handle payment transactions, and maintain accurate cash control.

Food Lion is an equal opportunities employer and welcomes applications from all qualified candidates. We offer a competitive salary range of $16.00 - $23.05 per hour and a comprehensive benefits package. Our goal is to provide an easy, fresh, and affordable shopping experience to our customers, and we believe that our employees are the key to achieving this goal.

Key qualifications for this role include: a high school graduate or equivalent, effective communication and customer service skills, and the ability to perform multiple tasks and technical requirements of the job. If you possess these qualities and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

As a Customer Service Specialist at Food Lion, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. We offer a comprehensive training program, which includes computer-based training and training aid courses. You will also have the opportunity to work with a talented team of professionals who are dedicated to providing exceptional customer service.

Physical requirements for this role include the ability to lift up to 50 pounds, stand for long periods, and work in a fast-paced environment. If you are passionate about delivering exceptional customer experiences and possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.

Benefits of working at Food Lion include: a competitive salary range, comprehensive benefits package, and opportunities for growth and development. Our goal is to provide an easy, fresh, and affordable shopping experience to our customers, and we believe that our employees are the key to achieving this goal.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression. We are an equal opportunities employer and welcome applications from all qualified candidates.

To succeed in this role, you will need to be able to work in a fast-paced environment, maintain a high level of customer satisfaction, and perform multiple tasks and technical requirements of the job. If you possess these qualities and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Salary: $16.00 - $23.05 per hour. Location: USA-MD-Scaggsville-8300 Ice Crystal Drive. Job Type: Full-time.



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