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Customer Service Representative

4 weeks ago

Maryland City, Maryland, United States Marshalls Full time

Customer Service at Marshalls

As a Customer Service Associate at Marshalls, you will be responsible for delivering exceptional customer experiences. This includes role modeling established customer experience practices with internal and external customers, supporting and embodying a positive store culture through honesty, integrity, and respect, and accurately ringing customer purchases/returns and counting change back to the customer. You will also be responsible for supporting your team members in achieving sales goals and providing excellent customer service.

Key Responsibilities:

  • Role model established customer experience practices
  • Support and embody a positive store culture
  • Accurately ring customer purchases/returns and count change back to the customer
  • Support team members in achieving sales goals
  • Provide excellent customer service