Customer Service Representative
1 day ago
As a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. You will work independently at multiple locations, assessing customer storage needs and making suggestions to sell packing and moving supplies. Daily storage unit inspections will ensure inventory and availability, and you will be responsible for auditing cash drawers and making bank deposits. You will also help keep customers current with payments and make reminder and collection calls when required.
Key Responsibilities:
- Assess customer storage needs and make suggestions to sell packing and moving supplies
- Conduct daily storage unit inspections to ensure inventory and availability
- Audit cash drawers and make bank deposits
- Help keep customers current with payments and make reminder and collection calls when required
Requirements:
- Ability to transport and lift items weighing up to 35 pounds
- Ability to walk in and around facilities, spending up to 50% of time in outdoor environments
- Ability to perform cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds and curb appeal
Qualifications:
- Successful candidates come from a variety of customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies
- Valid driver's license and ability to utilize own vehicle to travel between work locations and conduct other work-related business
About Us:
Public Storage is the self-storage industry leader and we are committed to providing exceptional customer service to our clients. We offer a total rewards package, including flexible and full-time schedules, mileage reimbursement, and on-site company housing. Our Property Managers have the opportunity to earn performance-based bonuses and we are recognized as a Great Place to Work by the Great Place to Work Institute.
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