Field Services Technician
22 hours ago
About the Role
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. As a Field Services Technician, you will be part of our team that specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Key Responsibilities
- Install, configure, and support new hardware and software infrastructure.
- Maintain hardware and software systems to ensure optimal performance.
- Provide technical support to users with varying levels of IT knowledge and competence.
- Act as the liaison between the infrastructure team and customers.
- Travel to customer locations and possess a flexible work schedule, including overnight stays.
- Operate company vehicles.
- Perform other duties as assigned.
Requirements
- High School diploma or equivalent; Associate's Degree preferred.
- At least 2 years' experience with PC systems, related peripherals, structure cabling, and common software programs and Operating Systems.
- Familiarity with standard Windows O/S and Office suites.
- Ability to perform inventory and asset recording and complete paperwork as required by customers.
- Ability to perform final configuration tasks on customer premises.
- 2+ years' experience with desktop hardware.
- 2+ years' experience with structure cabling.
- Excellent customer service and communication skills.
- Ability and willingness to travel, including weekend departures and frequent overnight stays.
- Valid driver's license.
- Ability to lift 50 lbs.
About Zones
Zones offers a comprehensive benefits package, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and more. As a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is diverse and inclusive.
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