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Insurance Account Specialist

2 months ago

'Ewa Beach, United States Frelynn Kahalehili - State Farm Agent Full time
Job Overview

As an Insurance Account Representative with Frelynn Kahalehili - State Farm Agent, you will play a vital role in providing exceptional customer service and promoting insurance products to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Insurance Education: Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
Requirements
  • Communication Skills: Excellent written, verbal, and listening skills to effectively interact with customers and colleagues.
  • People-Oriented: A strong ability to work with people from diverse backgrounds and provide exceptional customer service.
  • Self-Motivated: A proactive and self-motivated individual who can work independently and as part of a team.
  • Problem-Solving: Proactive in problem-solving and able to think critically to resolve customer issues.
  • Technical Skills: Ability to learn and utilize computer functions, particularly Windows-based applications.
  • Multi-Tasking: Ability to handle multiple tasks and priorities in a fast-paced environment.
What We Offer
  • Competitive Compensation: Hourly pay plus commission/bonus structure to reward your hard work and dedication.