Insurance Solutions Specialist
4 weeks ago
The Insurance Solutions Specialist will be responsible for providing insurance solutions for new and existing customers. This role requires the ability to implement skills and strategies learned through company-provided training to ensure accurate verification of insurance and maintain customer retention. The specialist will also need to meet performance-based goals as established by management.
Key Responsibilities:
- Provide insurance solutions for new and existing customers.
- Participate in ongoing customer campaigns to provide insurance options.
- Verify insurance coverage for dealership customers.
- Provide customer service, including helping customers with payment issues, providing necessary insurance information, and contacting customers for insurance renewals.
- Attend ongoing training as necessary to ensure knowledge of internal policies, insurance product updates, and compliance with industry laws and regulations.
Benefits:
- Paid licensing.
- Paid training.
- 401K / Profit Sharing Incentive.
- Health Insurance.
- Paid Time Off / Paid Vacation.
Qualifications:
- Obtain and maintain proper licensure with the Florida Department of Financial Services.
- Effective communication skills.
- Knowledge of computers and typing skills.
- Customer Service oriented.
- Proactive, Team Player, Problem Solver.
- Professional appearance and good hygiene.
- English & Spanish fluency required.
Schedule:
- Options 7 days a week – customize your schedule.
- Flexible hours.
- Remote positions available for qualifying personnel.
Compensation:
- Bonus compensation for meeting performance-based goals.
Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
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