Legal Intake Coordinator

4 days ago


Atlanta, Georgia, United States Freeman Mathis and Gary LLP Full time
Job Title: Legal Intake Specialist

Freeman Mathis and Gary LLP is seeking a highly organized and detail-oriented Legal Intake Specialist to join our team. As a key member of our litigation support team, you will play a critical role in ensuring the smooth operation of our intake process.

Key Responsibilities:
  • Work within our Upfront (SAP billing system) to ensure matters are opened properly in accordance with FMG standards.
  • Communicate efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follow up with obtaining complete and accurate information.
  • Proactively identify and resolve conflicts to eliminate issues down the line.
  • Input new client information and work quickly and accurately to get case matter numbers assigned so that the attorneys can begin billing time to those matter numbers.
  • Cross-reference insurance carrier guidelines and attorney correspondence with clients to ensure assigned case rates are correct, update rates on existing matters as necessary.
  • Clearly and quickly communicate the pertinent details of a case, upon request.
  • Closes requested matters, monitors supplemental party request filings, and drafts responses as needed.
Requirements:
  • Accuracy and attention to detail are essential, along with an understanding of how the role affects the overall system and legal process.
  • Ability to multi-task, prioritize, and effectively manage a busy desk.
  • Proficiency in data entry, processing, researching, cross-referencing, and validating data.
  • Ability to produce accurate work in a fast-paced environment with strict deadlines.
  • Maintains a courteous and professional demeanor, with a positive attitude.
  • Exceptional written and communication skills, track record of error-free communication.
  • Ability to work with and maintain confidential and sensitive information.
  • Demonstrates consistent focus and when managing repetitive tasks.
What We Offer:
  • Competitive compensation.
  • Comprehensive benefits package, including medical, dental, and vision.
  • HSA and FSA for employees and dependents.
  • 401K Safe Harbor plan and an employer profit-sharing program.
  • Company-provided life insurance and long-term disability coverage.
  • Year-end bonuses and referral fee incentives.
  • Generous PTO policy.
  • Regular, firm-wide socials and events.
  • Positive firm culture.
  • Work-life balance.
  • Employee Assistance Program.
  • Safe and comfortable office environment with easy access to gym.
  • Easy access to nature trails and cafes.
  • Free parking.


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