Legal Intake Coordinator
4 days ago
Freeman Mathis and Gary LLP is seeking a highly organized and detail-oriented Legal Intake Specialist to join our team. As a key member of our litigation support team, you will play a critical role in ensuring the smooth operation of our intake process.
Key Responsibilities:- Work within our Upfront (SAP billing system) to ensure matters are opened properly in accordance with FMG standards.
- Communicate efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follow up with obtaining complete and accurate information.
- Proactively identify and resolve conflicts to eliminate issues down the line.
- Input new client information and work quickly and accurately to get case matter numbers assigned so that the attorneys can begin billing time to those matter numbers.
- Cross-reference insurance carrier guidelines and attorney correspondence with clients to ensure assigned case rates are correct, update rates on existing matters as necessary.
- Clearly and quickly communicate the pertinent details of a case, upon request.
- Closes requested matters, monitors supplemental party request filings, and drafts responses as needed.
- Accuracy and attention to detail are essential, along with an understanding of how the role affects the overall system and legal process.
- Ability to multi-task, prioritize, and effectively manage a busy desk.
- Proficiency in data entry, processing, researching, cross-referencing, and validating data.
- Ability to produce accurate work in a fast-paced environment with strict deadlines.
- Maintains a courteous and professional demeanor, with a positive attitude.
- Exceptional written and communication skills, track record of error-free communication.
- Ability to work with and maintain confidential and sensitive information.
- Demonstrates consistent focus and when managing repetitive tasks.
- Competitive compensation.
- Comprehensive benefits package, including medical, dental, and vision.
- HSA and FSA for employees and dependents.
- 401K Safe Harbor plan and an employer profit-sharing program.
- Company-provided life insurance and long-term disability coverage.
- Year-end bonuses and referral fee incentives.
- Generous PTO policy.
- Regular, firm-wide socials and events.
- Positive firm culture.
- Work-life balance.
- Employee Assistance Program.
- Safe and comfortable office environment with easy access to gym.
- Easy access to nature trails and cafes.
- Free parking.
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