Front of House Manager

2 days ago


Salt Lake, Utah, United States Proper Brewing Co Full time
Job Title: Front of House Manager

At Proper Brewing Co, the Front of House Manager oversees the dining room and customer experience. This role is responsible for the continual hiring, training, disciplining, and firing of all Front of House staff members.

Key Responsibilities:
  • Staff Management: Manage assigned staff, including scheduling, training, performance feedback, discipline, investigations, and terminations.
  • Operations: Oversee that all opening and closing duties are completed correctly and that cleanliness and maintenance are maintained.
  • Cash Handling: Responsible for daily deposits and correct operation of the POS system, balancing all daily and nightly cash drawers and reconciliation sheets.
  • Inventory Management: Inventory stock of all Front of House goods, nonalcoholic beverages, alcoholic beverages, and chemicals on a weekly and monthly basis.
  • Customer Service: Provide excellent customer service to guests and exceptional leadership to staff.
  • Health and Safety: Enforce and monitor all health, safety, and sanitation guidelines.
  • Meetings and Communication: Hold meetings with the General Manager, Director of Operations, shifts leads, and Front of House staff regularly following the guidelines of the GM.
  • Collaboration: Work closely with the Chef and Sous Chef to provide a seamless experience.
  • Quality Assurance: Responsible for quality assurance of products leaving their specific outlets in the restaurant.
  • Support: Able to step in and help Front of House staff whenever needed.
  • Financial Management: Control labor and operating expenses through effective planning, budgeting, purchasing decisions, and inventory control.
Requirements:
  • Experience: Two years of experience in restaurant management.
  • Leadership Skills: Must be able to work well with others, especially in high-stress environments.
  • Physical Demands: Must be able to work on their feet for long periods.
  • Leadership and Hiring: Must have strong leadership skills and be able to hire and fire the appropriate staff.
  • Availability: Must be willing and able to work 45-50 hours a week, including evenings and weekends.


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