Client Support Specialist
2 weeks ago
Magic Snake Inc is on the lookout for a Client Support Specialist to enhance our team. In this role, you will be essential in providing assistance to clients regarding product details, troubleshooting technical difficulties, and addressing various inquiries. This position offers a fantastic chance to contribute to a vibrant and expanding organization.
Primary Duties:
- Address customer inquiries and concerns
- Deliver comprehensive product and service details
- Diagnose and resolve product-related challenges
- Keep precise customer documentation
- Remain informed about product developments
- Participate in proactive outreach initiatives
Qualifications:
- Previous experience in customer support, sales, or a similar domain
- Capability to build rapport with clients
- Strong multitasking and prioritization abilities
- Professional and positive communication style
- Excellent written and verbal communication skills
Magic Snake Inc has established itself as a significant contributor in the subcontracting sector for over 15 years, partnering with leading industry names. Our recent shift into the service and repair domain has resulted in substantial growth, paving the way for exceptional professionals to join our team of Service Technicians.
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