Client Support Specialist

2 weeks ago


Chino, California, United States Ultimate Staffing Services Full time
Job Overview

As a Client Support Specialist, you will play a vital role in ensuring customer satisfaction and maintaining strong relationships with our clients.

Key Responsibilities:

  • Uphold positive client interactions by swiftly addressing inquiries and resolving issues related to orders, shipments, inventory, and billing.
  • Manage customer service tasks, including processing orders, scheduling, and resolving complaints effectively.
  • Provide essential shipping and tracking details to clients upon request.
  • Efficiently handle the entry and processing of work orders.
  • Demonstrate knowledge of shipping lines and railroad procedures to ensure compliance and coordination.

Qualifications:

  • Minimum of 5 years of experience in dispatching, routing, customer service, and truck scheduling.
  • Experience with logistics coordination, including familiarity with ports and driver compensation.
  • Background in logistics, transportation, and trucking.
  • Proficient in Microsoft Office and various Transportation Management Systems (TMS).
  • Bilingual in English and Spanish is preferred.

Ultimate Staffing Services is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.



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