Team Lead

6 days ago


Harrisburg, Pennsylvania, United States TravelCenters of America Full time

Job Summary:

We are seeking a highly skilled and experienced Store Lead to join our team at TravelCenters of America. As a Store Lead, you will be responsible for leading your team members in achieving shift targets and ensuring excellent customer service.

Key Responsibilities:

  • Lead team members in achieving shift targets, including safety, food quality, sanitation, cleanliness, and customer service.
  • Manage administrative duties, including cost control, cash handling, food products, labor, supplies, and completion of required reports.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.
  • Conduct performance evaluations and provide coaching and development opportunities to team members.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of retail or hospitality experience, with at least 1 year in a leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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