Client Relations Lead

2 weeks ago


Harrisburg, Pennsylvania, United States Burlington Full time

If you possess exceptional leadership abilities, a warm and approachable personality, and a passion for retail, consider joining our Burlington team as a Customer Service Lead.

Overview:

In the role of Part-Time Customer Service Lead, you will work closely with the Assistant Store Manager and Customer Service Supervisor to oversee daily customer service operations. Your primary focus will be to inspire and motivate team members to deliver outstanding, friendly, and professional service consistently. By embodying our Burlington philosophy and core values, you will ensure that a customer-first approach remains paramount while prioritizing friendliness, efficient checkout, and superior service.

Key Responsibilities:

  • Exemplify company core values and the Burlington philosophy, guiding the team in maintaining high standards and effective execution strategies.
  • Enhance customer satisfaction by fostering a culture of friendliness and efficiency, consistently delivering an exceptional shopping experience.
  • Maintain an organized and tidy front-end area, addressing any issues related to registers and transactions promptly.
  • Manage meal and break schedules while ensuring adherence to work schedules.

Requirements:

Applicants should be flexible with their availability, including early mornings, evenings, weekends, and holidays as needed. Physical demands include the ability to lift and transport boxes weighing 40 lbs. or more and the capacity to stand and walk for extended periods.

Join our team; you will appreciate being part of our organization.

We offer competitive pay, flexible scheduling, and an associate discount. Part-time employees may qualify for Burlington's benefits package, which includes medical coverage and a 401(k) plan, along with potential paid time off and holidays based on hours worked. We are a rapidly expanding brand that provides numerous training and development opportunities for our associates to advance within the company.

Our store teams work diligently while enjoying their time together. Burlington associates positively impact the lives of customers, colleagues, and the communities we serve daily. Burlington Stores, Inc. is an equal opportunity employer committed to fostering workplace diversity.

Base Pay: $14 per hour

Position Type: Regular Part-Time

Career Site Category: Store Associate

Position Category: Retail Store

Base Pay: $14 - $14 per hour



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