Quality Assurance Manager

1 day ago


La Vergne, Tennessee, United States Coats Full time
Quality Manager Job Description

We are seeking a highly skilled and experienced Quality Manager to join our manufacturing team at Coats. As a key member of our team, you will be responsible for developing, implementing, and managing quality systems to ensure consistent production excellence.

Key Responsibilities:
  • Quality Systems Management: Oversee and continuously improve the Quality Management System (QMS), ensuring compliance with Marketing, Engineering, and customer-specific requirements.
  • Problem Solving & Root Cause Analysis: Lead cross-functional teams in the identification and resolution of quality issues using structured problem-solving techniques (8D, 5 Why, etc.).
  • AIAG Core Tools: Utilize APQP, PPAP, FMEA, MSA, and SPC to ensure robust process and product quality.
  • Process Control: Establish and maintain Process FMEAs, Control Plans, and Process Flows for all manufacturing processes (cutting, bending, welding, CNC, assembly) to ensure consistent quality.
  • QMS Implementation: Conduct gap analysis and implement quality policies across a wide range of manufacturing disciplines.
  • Supplier Quality Management: Collaborate with suppliers to ensure quality standards are met, conducting audits and driving improvements as necessary.
  • Training & Development: Provide training and mentorship to quality team members and production staff on quality standards, methodologies, and tools.
  • Customer Interfacing: Act as the primary quality contact for customers, ensuring that their requirements and expectations are met.
Critical Skills:
  • Advanced Problem-Solving Skills: Expertise in root cause analysis (5 Why, 8D, DMAIC) and corrective action planning.
  • Data Driven Decision Making: Strong ability to use statistical methods (SPC, DOE) for process improvement and problem resolution.
  • Leadership & Communication: Strong leadership and interpersonal skills, capable of managing cross-functional teams and working with all levels of the organization.
  • Process Optimization: Experience in process mapping, continuous improvement, and Lean manufacturing principles.
  • Attention to Detail: High attention to detail in reviewing quality data, reports, and audits to ensure accurate and efficient processes.
  • Project Management: Proficient in managing multiple projects simultaneously, meeting deadlines, and ensuring quality objectives are met.
  • Quality System Management: Experience conducting IATF 16949 and ISO 9001 gap analyses, and familiarity with QMS development and implementation for automotive manufacturing.
  • Proficiency in Quality Software: Proficient in using quality software and ERP systems, specifically SAP 4/Hana.
  • Expertise with GD&T: Expertise with Geometric Dimensioning and Tolerancing and engineering drawings reading.
Qualifications:
  • Education: Bachelor's degree in Mechanical Engineering, Industrial Engineering, Quality Management, or a related field. Master's degree is a plus.
  • Experience: Minimum 10-15 years of experience in quality management within a manufacturing environment, with at least 5-7 years in a leadership or managerial role. Strong experience in Tier 1 Automotive manufacturing is highly preferred.
Benefits:
  • Competitive Salary: Competitive salary and performance-based incentives.
  • Health Insurance: Health, dental, and vision insurance.
  • 401(k) Matching: 401(k) matching program.
  • Professional Development: Professional development and growth opportunities.

Coats is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.



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