Quality Assurance Manager

19 hours ago


La Vergne, Tennessee, United States Chromalox Full time
Quality Manager Job Description

At Chromalox, we are committed to delivering exceptional quality and reliability in our products and services. We are seeking a highly skilled and experienced Quality Manager to lead our quality control program and drive continuous improvement initiatives.

Key Responsibilities:
  • Develop and implement quality control programs to ensure compliance with ISO 9001:2008 standards.
  • Lead the Lean Six Sigma Program and provide mentoring and coaching to resident Black Belt and Green Belt employees.
  • Assist personnel with training on DMAIC fundamentals and lead continuous improvement events in 5S, VSM, SMED, Process Variation Reduction, and TPM.
  • Plan, promote, and organize training activities related to quality and lean initiatives.
  • Serve as Management representative for compliance to the Quality Management Systems under the scope of the ISO 9001:2008 Standard.
  • Provide direct supervision of Quality personnel and formulate and maintain quality objectives in coordination with corporate policies and goals.
  • Work with suppliers to consistently achieve quality requirements and manage new supplier approval process.
  • Review customer return data to spot unfavorable trends and investigate customer complaints regarding quality.
Requirements:
  • At least 5+ years of quality management experience, preferably with electrical/electronic products.
  • A B. S. Degree in appropriate science or engineering is preferred.
  • Proven leadership applying Six Sigma methodology as a Black Belt or Master Black Belt.
  • Experience or training in Lean, 5S, Value Stream Mapping, Cellular Manufacturing, SMED, TPM, and Kaizen events.
  • Thorough knowledge of lean manufacturing, continuous improvement, problem-solving, corrective action implementation, statistical analysis techniques, design reviews, and new supplier approval process.
  • Ability to work well with diverse employees, vendors, and customers.
  • Ability to communicate effectively, orally and in writing.
  • Proven ability to manage a quality program compliant with ISO 9001:2008.
  • ASQ certification preferred.
  • Proficient with Minitab software.


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