Automotive Parts Consultant

2 weeks ago


Placerville, California, United States Thompsons Auto Group Full time
Automotive Parts Sales Consultant

Thompsons Auto Group is a well-established multi-brand auto dealership with over 30 years of family ownership. We are seeking a dedicated individual who is eager to grow within our organization, enjoys engaging with customers, and possesses strong multitasking abilities.

Key Responsibilities:
  • Customer Satisfaction: Commit to ensuring a high level of satisfaction for all customers.
  • Communication: Engage with service technicians to confirm their parts and accessories needs.
  • Order Management: Efficiently take and fulfill orders for service technicians, assisting them in identifying necessary parts for each task.
  • Product Knowledge: Maintain a thorough understanding of parts history and automotive services to meet customer demands effectively.
  • Sales Support: Work alongside the parts and accessories manager to achieve sales and profitability goals.
  • Inventory Management: Assist in managing inventory and ensure that displays are clean, organized, and appealing.
  • Customer Engagement: Provide exceptional service by greeting customers promptly and addressing their inquiries with a friendly demeanor.
  • Complaint Resolution: Handle customer complaints with empathy and professionalism to enhance satisfaction and loyalty.
Qualifications:

Ideal candidates will possess a strong work ethic, excellent communication skills, and a desire to learn about automotive parts and services. A commitment to teamwork and customer service is essential.

Benefits:
  • Medical, dental, and vision coverage
  • Paid vacation and holidays
  • 401(k) plan
  • Long-term disability and life insurance

We offer a dynamic work environment where you can thrive and develop your career in the automotive industry.



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