Patient Service Representative
2 days ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Provide efficient and high-quality service to patients, including registration, scheduling, and billing.
- Coordinate patient appointments and communicate with patients and staff to ensure seamless care.
- Answer multiple phone lines and respond to patient inquiries in a timely and professional manner.
- Distribute communications and notifications to patients and staff as needed.
- Resolve patient questions and concerns, referring complex issues to practice manager or clinical staff as necessary.
- Schedule future appointments and requisitions, laboratory tests, and other diagnostic tests as needed.
- Notify patient care areas when patients have arrived and are ready to be seen.
- Accurately identify patient insurance and verify eligibility as needed.
- Perform other related duties as required.
- High school diploma or equivalent required.
- One to two years of related customer service experience preferred.
- Experience handling difficult callers and patients a plus.
- CRT/PC experience in a customer service setting a plus.
- Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system a plus.
Advocate Aurora Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. We are committed to providing equitable care for all and offer a comprehensive benefits package to our employees.
-
Patient Service Representative
4 days ago
Algonquin, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesPatient Services: Provide efficient and...
-
Patient Service Representative
3 weeks ago
Algonquin, Illinois, United States Advocate Aurora Health Full timeAbout the RoleThis is a dynamic and challenging role that requires a high level of customer service skills, attention to detail, and the ability to work in a fast-paced environment. As a Patient Service Representative at Advocate Aurora Health, you will be the first point of contact for patients and families, providing a warm and welcoming experience that...
-
Patient Service Representative
2 weeks ago
Algonquin, Illinois, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare teams.Key ResponsibilitiesPatient Services: Provide...
-
Patient Service Liaison
5 days ago
Algonquin, Illinois, United States Advocate Aurora Health Full timePatient Services OverviewAt Advocate Aurora Health, we are seeking a skilled Patient Service Representative to provide exceptional service to our patients. As a key member of our team, you will be responsible for delivering high-quality service to patients who arrive for appointments or contact us for information on tests and procedures, bills and charges,...
-
Patient Service Representative
3 weeks ago
Algonquin, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Service Representative to join our team at Northwestern Memorial Healthcare. This role will provide exceptional patient care and support to our Plastic Surgery clinic in Algonquin, ensuring a positive experience for our patients and their families.Key ResponsibilitiesPatient...
-
Patient Services Coordinator
4 weeks ago
Algonquin, Illinois, United States OrthoIllinois Full timePosition Overview: The Patient Registration Representative plays a crucial role in the healthcare setting by managing the registration process for both new and returning patients. This position involves handling patient inquiries regarding billing and payments, ensuring that patients receive accurate and timely information. Key Responsibilities: Welcomes...
-
Patient Services Coordinator
3 weeks ago
Algonquin, Illinois, United States OrthoIllinois Full timeJob Overview: The Patient Registration Representative plays a crucial role in the healthcare experience by managing the registration process for both new and returning patients. This position involves addressing patient inquiries regarding billing and payments while ensuring the delivery of accurate and timely information to patients and their families. Key...
-
Patient Services Coordinator
4 weeks ago
Algonquin, Illinois, United States OrthoIllinois Full timeJob Objective:The Patient Registration Representative plays a crucial role in the healthcare setting by managing the registration process for both new and returning patients, addressing inquiries regarding billing, and delivering prompt and precise information to patients and clients.Key Responsibilities:1. Welcomes patients and their families upon arrival...
-
Patient Service Representative
3 weeks ago
Algonquin, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Northwestern Memorial Healthcare. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key ResponsibilitiesProvide excellent...
-
Patient Services Coordinator
3 weeks ago
Algonquin, Illinois, United States OrthoIllinois Full timePosition Overview: The Patient Services Coordinator plays a crucial role in the healthcare setting by managing the registration process for both new and returning patients. This position involves handling patient inquiries regarding billing and payments while ensuring that accurate and timely information is provided to patients and their families. Key...
-
Healthcare Customer Service Associate
4 weeks ago
Algonquin, Illinois, United States Northwestern Memorial Healthcare Full timeJob OverviewAt Northwestern Medicine, we prioritize every interaction with our patients, fostering a supportive environment that distinguishes us as a leader in the healthcare sector. Our commitment to a patient-centered approach is at the core of our mission. As a vital member of our organization, you will play a key role in enhancing healthcare experiences...
-
Customer Service Representative
2 weeks ago
Algonquin, Illinois, United States FedEx Office and Print Services Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and driving sales growth.Key...
-
Customer Service Representative
3 weeks ago
Algonquin, Illinois, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service...
-
Customer Service Representative
5 days ago
Algonquin, Illinois, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, ensuring that every interaction is positive and memorable.Key ResponsibilitiesProvide personalized support to customers...
-
Front Desk Representative
1 week ago
Algonquin, Illinois, United States Goldfish Swim School Full timeJob Title: Front Desk Customer Service RepresentativeAt Goldfish Swim School, we're looking for a highly skilled and enthusiastic Front Desk Customer Service Representative to join our team. As the first point of contact for our customers, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and...
-
Patient Experience Coordinator
2 weeks ago
Algonquin, Illinois, United States Aspen Dental Full timeAbout Aspen DentalAspen Dental is a world-class dental service organization that puts patients first. We offer a unique opportunity to work with a dynamic team and make a positive impact on people's lives.Job SummaryWe are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will...
-
Retail Customer Service Representative
4 days ago
Algonquin, Illinois, United States FedEx Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at FedEx Office. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in our store.Key...
-
Patient Care Specialist
3 weeks ago
Algonquin, Illinois, United States Ascension Full timeJoin Our Team at Ascension LivingWe are committed to providing exceptional services and support to our seniors, allowing them to live healthier and happier lives. Our team of dedicated professionals is passionate about delivering high-quality care and creating a warm and welcoming community.About the RoleWe are seeking a skilled and compassionate Medical...
-
Physical Therapist
3 weeks ago
Algonquin, Illinois, United States Team Rehabilitation Services, LLC Full timeJob SummaryTeam Rehabilitation Services, LLC is seeking a highly skilled and patient-focused Physical Therapist to join our team. As a Physical Therapist, you will be responsible for evaluating, diagnosing, and treating patients with the goal of helping them recover from injuries, manage pain, and regain mobility.Key ResponsibilitiesEvaluate new patients and...
-
Physical Therapist
2 weeks ago
Algonquin, Illinois, United States Team Rehabilitation Full timeAbout Team RehabilitationWe are a network of therapist-owned outpatient physical therapy clinics dedicated to providing exceptional care to our patients. Our mission is to deliver the best possible outcomes and exceed industry standards.Job SummaryWe are seeking a highly skilled and patient-focused Physical Therapist to join our team. As a Physical Therapist...