Dallas ISD Records Specialist
5 days ago
The Dallas Independent School District is seeking a highly skilled Records Specialist to join our team. As a key member of our Human Resources department, you will be responsible for maintaining accurate and up-to-date personnel files for all DISD employees. This includes receiving, analyzing, and processing electronic files, as well as determining levels of education and years of service for salary placement. You will also be responsible for auditing employee files for accuracy and completion, and ensuring adherence to TEA regulations and local policy.
Key Responsibilities
- Organize and manage routine activities of the front desk, prioritizing tasks and time to ensure efficient service.
- Answer incoming calls from customers, providing information on policies, procedures, and services.
- Ensure exceptional quality of customer service support, responding to requests and resolving issues in a timely manner.
- Audit employee personnel files for accuracy and completion, ensuring adherence to TEA regulations and local policy.
- Release records information according to District rules, and resolve problems and recommend solutions to service record issues.
- Prepare, analyze, confirm, and verify the authenticity of official documents related to employee qualifications.
- Respond to incoming requests for employment, salary, financial, and other verifications of both former and existing employees.
- Determine creditable years of service for salary step placement of employees, and enter the years of service information in Oracle for accurate and current data.
- High School Diploma or GED required.
- 2+ years of directly related administrative experience preferred.
- Basic typing skills of 40 wpm required.
- Demonstrated ability to communicate effectively in verbal and written form.
- Demonstrated ability to successfully complete tasks with minimum direction and supervision.
- Demonstrated computer skills with Windows and Microsoft Office applications and Oracle.
- Demonstrated problem solving and investigative skills as needed to research inquiries.
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