Employee Experience Manager

6 days ago

Aliso Viejo, California, United States Seabreeze Management Company Full time
Job Summary

We are seeking a highly skilled and experienced People Operations Specialist to join our team at Seabreeze Management Company. As a key member of our People, Strategy & Operations (PSO) team, you will play a critical role in supporting and sustaining the company's growth by hiring talented industry professionals, providing growth opportunities, and partnering with leadership to optimize team performance.

Key Responsibilities
  • Partner with our benefits administrator to ensure accurate and complete enrollment during annual benefits enrollment and new hires throughout the year.
  • Administer leaves of absence while applying appropriate federal and state laws, reporting, and tracking to ensure COBRA notifications are sent timely where applicable.
  • Manage workers' compensation claims process, maintaining a log to track claims that may span several years and involve different carriers.
  • Update workers' compensation packets annually to ensure we are using up-to-date forms.
  • Send quarterly reminders to supervisors on how to report workplace injuries.
  • Oversight of promoting safety training, procedures, and safety inspections, including posting OSHA logs annually.
  • Assist the Sr. People Business Partner in implementing and administering programs and events that positively impact colleague engagement, retention, and connection with the company's culture, values, and mission.
  • Assist the team by gathering data and information to respond to audit requests.
  • Deliver and continuously improve the effective onboarding program for new hires aligned with our goal of driving retention of top talent and a positive colleague experience.
  • Manage the separation process from start to finish, ensuring all internal notifications regarding separation have occurred, and continually improving the process to leverage the latest capability within our HRIS system for accurate reporting.
  • HRIS reporting and analysis that helps the VP, People, and President make critical business decisions.
  • Responsible for managing the unemployment response and reporting process, identifying themes and solutions that can be used on the front end.
  • Consistently monitor and audit onboarding and mandatory training to ensure completion in a timely manner.
  • Maintain content on the People hub on the intranet and send out communications.
  • Manage DMV Pull Notices and pull reports weekly, notifying the VP of People and Senior Business Partner of any reports containing information to review.
  • Responsible for annual EEO Reporting.
  • Responsible for monitoring the PSO email inbox as part of team rotation.
Requirements
  • At least two years of related HR experience, benefits, and employee engagement experience is highly desirable.
  • High school diploma or equivalent, associate's degree a plus.
  • Knowledge of or exposure to Federal and California employment laws such as CFRA, FMLA, ADA, California Leaves, with a demonstrated ability to understand and apply such legal requirements and integrate and apply complex policies.
  • HR certificate or SHRM designation is a plus.
  • Excellent communication skills.
  • Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
  • Ability to manage competing priorities to meet all deliverables timely.
  • Able to effectively respond to inquiries about company policies and procedures.
  • Time management – monitor group and individual Outlook inboxes.
  • Bilingual in English and Spanish preferred.

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