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Guest Experience Associate

2 months ago

Rye NY USA, United States Marriott Full time
{"title": "Guest Experience Specialist", "description": "Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Courtyard Rye. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our guests.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Take ownership of the guest experience in the main areas of the hotel, with a focus on providing personalized service and exceeding guest expectations.
  • Complete reports and maintain accurate records to ensure seamless operations.
  • Deliver quality meals and share the highlights of the local area with our guests.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience necessary.
  • No license or certification required.
What We Offer

We offer a competitive hourly rate of $23.85, as well as a range of benefits including health care, flexible spending accounts, and 401(k) plan. We are an equal opportunity employer and welcome applications from diverse candidates.

At Courtyard, we are passionate about delivering exceptional guest experiences and empowering our team members to succeed. If you are a motivated and customer-focused individual who is passionate about hospitality, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}