Orthopedic Clinic Receptionist

1 day ago

GondrecourtleChâteau, Grand Est, United States Summit Orthopedics Full time
Join Our Team as a Clinic Patient Registration Specialist

At Summit Orthopedics, we value the contributions of each member of our team, recognizing the impact they have on our patients and colleagues every day. We strive to create a patient-first environment that embodies our core values of compassion, integrity, excellence, collaboration, stewardship, and innovation. Our team members feel respected and find purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.

The Clinic Patient Registration Specialist plays a critical role in providing initial access for all clinic and Orthopedic Urgent Care patients. This includes greeting, registering, and verifying medical and demographic information, as well as scheduling follow-up appointments and notifying the clinical team of patient arrival. This role also involves providing general support and assistance to patients, teams, and performing various administrative activities needed by our Revenue Cycle teams.

This is a casual position based at our Vadnais Heights Campus, with flexibility to float to other Summit locations as needed. No set schedule is required, and flexibility to pick up shifts with various start times is available.

Key Responsibilities:
  • Complete all aspects of Registration and Scheduling Standards efficiently and accurately, including registering and scheduling patients, collecting medical and demographic information, and collecting and reconciling co-pays and payments.
  • Prepare next day patient charts for teams, distribute couriered mail, postal mail, and faxes, and communicate with teams/providers as necessary to provide a seamless and positive experience for patients.
  • Manage and coordinate patient pick-up items, including records and medical imaging CDs, while obtaining proper authorization and documentation.
  • Assist with rescheduling patients when provider schedules change, and ensure the patient lobby is accessible, neat, and orderly.
  • Perform various administrative duties and other duties as needed and assigned.
  • Provide excellent customer service to all patients, teams, providers, and staff by being attentive, respectful, and helpful.

Summit Orthopedics provides comprehensive orthopedic care to the Twin Cities, Greater Minnesota, and Western Wisconsin, including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers, and therapists partner to provide quality care designed to support a healthier, more active lifestyle.

Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state, and local governing boards and/or agencies.

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