Customer Service Representative

4 weeks ago


Bloomfield, Connecticut, United States Mindlance Full time
Job Summary

As a Customer Service Representative at Mindlance, you will be responsible for handling outbound calls to assist with prior authorizations. You will work closely with the account manager to ensure client needs are met and provide guidance to junior team members. Key skills include attention to detail, verbal and written communication, and teamwork.

Responsibilities

* Handle outbound calls to assist with prior authorizations
* Work with account manager to ensure client needs are met
* Provide guidance to junior team members

Requirements

* 3+ years of customer service experience
* Excellent verbal and written communication skills
* Ability to work in a team environment

What We Offer

* Competitive salary and benefits package
* Opportunity to work with a dynamic team
* Professional development opportunities

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