Customer Service Representative

4 weeks ago


Bloomfield, Connecticut, United States Otis Worldwide Corporation Full time
Job Summary:

We are seeking a Customer Service Representative to join our team at the Otis customer care call center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This is a full-time position working 2nd shift, with some weekends and holidays required.

Key Responsibilities:
  • Provide customer service to clients via phone and email
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve customer satisfaction goals


Requirements:
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment


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