Event Support Associate

1 week ago


Grand Prairie, Texas, United States Aeg Worldwide Inc Full time

Become a vital part of AEG Worldwide Inc, a premier organization in the realm of sports and live entertainment. We are on the lookout for dedicated Guest Services Staff to enhance the experience at our events. As a member of the Guest Services team, you will play a crucial role in delivering outstanding customer service, guiding attendees, and managing ticket verification.

Key Responsibilities:

  • Provide assistance to guests by addressing inquiries and offering detailed information regarding the venue and scheduled events.
  • Maintain professional communication with colleagues, clients, and attendees.
  • Support guests with disabilities, ensuring compliance with accessibility standards.
  • Handle guest concerns with composure and resolve issues effectively.
  • Verify and scan guest tickets, directing them to their designated areas.
  • Monitor access points to uphold security measures.
  • Report any violations of policies or issues to the supervisory team.

Required Qualifications:

  • Possession of a High School Diploma or equivalent qualification.
  • Up to 1 year of relevant experience preferred.
  • Capability to thrive in a fast-paced work environment.
  • Excellent interpersonal and communication abilities.
  • Willingness to work during evenings, weekends, and holidays.

If you are eager to contribute to a vibrant team within the sports and entertainment sector, consider joining AEG to help craft memorable experiences for athletes, teams, artists, and audiences.



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