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Customer Service Associate

2 months ago

Grand Prairie, Texas, United States Seasoned Full time

Join Our Team as a Customer Service Associate

We are seeking a dedicated full-time or part-time Customer Service Associate to enhance our team. This role is essential in providing a blend of hospitality and operational support. As a Customer Service Associate, you will engage with customers, utilizing cash registers, POS systems, and other relevant equipment to facilitate transactions while ensuring that our patrons' needs are met.

Your responsibilities will include maintaining a clean and organized front area, restocking supplies, and responding to customer inquiries. The ideal candidate is reliable, possesses strong customer service skills, and demonstrates a commitment to accuracy, ensuring a welcoming environment that encourages repeat visits.

Key Responsibilities:

  • Greet customers warmly upon their arrival and assist with inquiries.
  • Process orders efficiently using the POS terminal.
  • Maintain a tidy workspace and restock items as necessary.
  • Handle monetary transactions with precision, including balancing the cash register at the start and end of your shift.

Preferred Qualifications:

  • High school diploma or equivalent.
  • Exceptional customer service and communication skills.
  • Ability to operate cash registers and related equipment.
  • Strong mathematical skills for processing payments and refunds.
  • Familiarity with our products and customer service policies.

We value individuals who are attentive to detail and committed to providing outstanding service. If you are looking to be part of a dynamic team, we encourage you to consider this opportunity.