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LIHTC Leasing Specialist

1 month ago

Madison, Wisconsin, United States ACC Management Group Inc Full time
Job Overview

ACC Management Group, Inc. is seeking a highly skilled and detail-oriented Lease-up Certification File Specialist to join our team. As a key member of our compliance team, you will be responsible for processing resident applications and certifications for new construction Section 42 lease-ups.

Key Responsibilities
  • Process and complete files related to Section 42, Section 8, Rural Development, and other state and federal affordable housing programs with accuracy and ensure all verifications are completed.
  • Provide administrative support, including phone support, typing reports, filing, copying, faxing, and distribution of correspondence.
  • Work closely with Community Managers to ensure project and file compliance.
  • Use company software to assist site staff for accurate completion of tasks.
  • Ensure proper document labeling, uploading, organization, and completion of documents and filing.
  • Respond and follow up to all interested applicants that apply on their eligibility status.
  • Complete on-site file audits to ensure files match what was approved by Compliance, organized, and in proper ACC file order for 1st year file reviews by local and state agencies.
  • Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
  • Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
  • Have all interested prospects fill out and complete the application.
  • Work with the Community Manager on processing all applications for eligibility status.
  • Coordinate and process all lease paperwork for all move-in and move-outs as needed.
  • Maintain strong resident relations while continuing to enact company and community policies.
  • Assist Community Manager in resident relations.
  • Record and document all resident correspondence as appropriate.
Requirements
  • High School diploma or equivalent required.
  • Minimum of 2 years of affordable compliance experience required.
  • COS and/or HCCP certifications a plus.
  • Proficiency with computer software applications, including OneSite, word processing, spreadsheets, database, and presentation software (MS Outlook, Word, and Excel).
  • Maintain a valid driver's license with an acceptable driving record.
  • Flexibility with working hours during heavy certification and deadline periods.
  • Ability to prioritize and possess efficient time management skills and work independently.
  • Demonstrates excellent verbal and written communication skills.
  • Goal-oriented, team player.
  • Exhibits a high degree of professionalism and respect through appearance and interactions with others.
  • Ability to lift up to 25 pounds unassisted and as needed.
Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment, such as computers, telephones, photocopiers, and fax machines, filing cabinets, etc.

Physical Demands

The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed.

Travel

Travel is expected on a routine and frequent basis to assigned and designated property and corporate locations. Must also be able to travel to all corporate meetings.

ACC Management Group, Inc. is a full-service property management firm dedicated to providing professional results-oriented services to its clients. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.