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Customer Service Associate

2 months ago

Chicago, Illinois, United States Remington Hotels Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Server at Remington Hotels. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience, and upholding the high standards of our boutique hotel.

Key Responsibilities

  • Greet guests promptly and warmly, making them feel welcome and valued.
  • Share menu recommendations and specials, taking the time to understand guests' preferences and dietary needs.
  • Efficiently take food and drink orders, ensuring accuracy and presentation.
  • Maintain a clean and safe environment, adhering to health and safety standards.
  • Collaborate with colleagues to ensure seamless service, resolving any issues promptly and professionally.

Requirements

We are looking for a team player who possesses:

  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
  • A high work ethic and ability to work in a fast-paced environment.
  • Flexibility to work varying schedules, including nights, weekends, and holidays.
  • A positive attitude and willingness to learn and grow with our team.

About Remington Hotels

Remington Hotels is a boutique hotel chain that offers a unique and sophisticated experience for travelers. Our hotels are located in the heart of major cities, providing easy access to top attractions and cultural events. We are committed to providing exceptional service and creating memorable experiences for our guests.