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Cashier - Customer Service Associate

1 month ago

Chicago, Illinois, United States Floor & Decor Holdings, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Cashier to join our team at Floor & Decor. As a Cashier, you will be the first and last point of contact for our customers, providing exceptional service and ensuring a seamless shopping experience.

Key Responsibilities
  • Provide outstanding customer service, greeting customers and checking them out in a timely and efficient manner.
  • Process customer refunds and exchanges according to established guidelines.
  • Operate the point of sale (POS) system, handling cash, checks, and credit card transactions.
  • Stock, tag, and display merchandise as required.
  • Be able to create price tags and merchandise signs.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience.

Requirements
  • Must be 18 years or older.
  • Knowledge of basic math skills.
  • Customer service experience.
  • Potential travel to other stores for support.

Working Conditions
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.

Physical/Sensory Requirements
  • Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

Benefits and Rewards
  • Bonus opportunities at every level.
  • Career advancement opportunities.
  • Relocation opportunities across the country.
  • 401k with discretionary company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • A personal holiday and Volunteer Time Off program.
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria).

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.