Department Manager

2 weeks ago


Webster, New Hampshire, United States Kaizen Lab Inc. Full time

About Kaizen Lab Inc.

We are a local, family and employee-owned company passionate about serving our customers. As a Full-Time Department Manager in our retail store, you will be responsible for providing outstanding customer service and supporting overall department operations.

Key Responsibilities:

  • Creating schedules two weeks in advance
  • Ensuring coverage by working with employees or stepping up to fill gaps when necessary
  • Providing honest and informative answers about our products
  • Addressing loss prevention concerns
  • Participating in inventory responsibilities
  • Assembling new stock
  • Maintaining a clean and well-stocked area
  • Complete record-keeping and creating reports
  • Completing special orders
  • Coordinates with others to plan for sales and promotions
  • Ensure proper documentation and pricing of products
  • Works to engage and inspire teamwork with department employees

Requirements:

  • Previous experience and interest in retail leadership required
  • Knowledge of the brands carried by Kaizen Lab Inc. preferred
  • Prior top-notch customer service experience
  • Prior retail lead or supervisory experience
  • Comfort and adaptability with learning new technology or computer systems
  • Ability to be flexible and work retail hours
  • Engaging and positive
  • Effective trouble-shooting skills
  • Ability to present and maintain a professional demeanor

Schedule Requirements:

  • Must be available at least one weekend day and at least one week night
  • Flexible availability required

Company Benefits:

  • Paid Time Off
  • Paid Holidays
  • Employee Stock Ownership Program
  • 401K Plan
  • Employee Discount
  • Monthly Performance Bonus Program
  • Anniversary and Birthday Gift Cards
  • Matching Gifts & Donations
  • Tuition Assistance
  • CO2 Conservation Credit
  • Life Insurance
  • Employee Assistance Program
  • Peer Recognition Programs
  • Paid Volunteer Time
  • Referral Bonus
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Pet Insurance
  • Full-Time employees also have the ability to elect medical, dental, and/or vision insurance.

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