IT Support Specialist
2 weeks ago
The IT Support Specialist is responsible for overseeing and managing electronic computing systems and associated peripheral devices to facilitate the processing of various data types, including business, scientific, and engineering information, in accordance with established operational protocols.
Key Responsibilities:- Supervise and manage electronic computing systems and peripheral devices to ensure efficient data processing.
- Respond to and address operational alerts and error notifications promptly.
- Execute commands at computer terminals and adjust settings on computing and peripheral devices as necessary.
- Demonstrate expertise across multiple complex tasks and projects.
- Engage in assignments that may require innovative thinking and originality in task execution.
- Work with significant independence in developing methodologies and proposing solutions to challenges.
- Contribute to performance metrics and deliverables as applicable.
Experience: A minimum of 1 year of practical experience in an IT environment is essential. Experience in Customer Support and familiarity with ServiceNow is advantageous.
Certifications: Must possess DoDD IAT-II certification (e.g., Security + CE or equivalent) and a current Computing Environment certification (e.g., MD-100).
Equal Employment Opportunity:
Kavaliro is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is dedicated to the full inclusion of all qualified individuals. To support this commitment, we will take necessary steps to ensure that individuals with disabilities are provided reasonable accommodations. If you require reasonable accommodation to fully participate in the job application or interview process, to perform essential job functions, or to receive any other benefits and privileges of employment, please reach out to a company representative.
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