Manager, Life/Health/Retirement Income Specialist

6 hours ago


San Antonio, Texas, United States USAA Full time
About the Role

USAA is seeking a seasoned Manager, Life/Health/Retirement Income to join the Life Company Life Solutions Team. As a key member of the team, you will be responsible for managing a team of specialists dedicated to understanding the complex needs of our members and providing tailored solutions. Your expertise in financial services operations, process improvement, and team leadership will be instrumental in driving business growth and excellence.

Key Responsibilities
  • Lead a team of specialists in delivering exceptional customer experiences and driving business results.
  • Develop and implement process improvements to enhance operational efficiency and effectiveness.
  • Collaborate with cross-functional teams to identify and address business needs and opportunities.
  • Maintain compliance with regulatory requirements and industry standards.
  • Provide coaching, development, and leadership to team members to ensure their growth and success.
Requirements
  • Bachelor's degree or 10 years of related experience.
  • 6 or more years of experience in financial services operations, including process improvement.
  • 2 or more years of direct team lead or management experience.
  • Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income.
What We Offer

USAA offers a competitive salary range of $74,210 - $133,570, depending on experience and location. Our comprehensive benefits package includes medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off, and volunteer hours. We also offer career path planning and continuing education to support your professional growth.



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