Customer Service Representative
7 days ago
We are seeking highly motivated and enthusiastic individuals to join our Dunkin' team as Crew Members. As a Crew Member, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurants.
Key Responsibilities:
Team Collaboration:
- Work collaboratively with colleagues to achieve team goals and objectives.
- Communicate effectively with team members to ensure seamless service delivery.
- Contribute to a positive and inclusive team environment.
Customer Service:
- Provide exceptional customer service, ensuring that every guest leaves satisfied.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Upsell and promote our products to increase sales and drive revenue growth.
Operational Excellence:
- Prepare and serve food and beverages according to Dunkin' standards and recipes.
- Maintain a clean and organized workspace, adhering to health and safety regulations.
- Operate restaurant equipment and technology efficiently and effectively.
Skills and Qualifications:
- Fluent in English, with excellent communication and interpersonal skills.
- Basic computer skills and ability to operate point-of-sale systems.
- Ability to work in a fast-paced environment and multitask with ease.
What We Offer:
- A competitive hourly wage and opportunities for career advancement.
- A comprehensive benefits package, including health insurance and paid time off.
- A fun and dynamic work environment with opportunities to develop new skills and knowledge.
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