Patient Service Representative, Part Time

2 months ago


Elizabethtown, Kentucky, United States Forefront Dermatology Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities
  • Patient Check-in and Registration: Verify patient information, update records, and ensure accurate billing and insurance processing.
  • Front Desk Operations: Manage the waiting area, respond to patient inquiries, and maintain a clean and organized reception area.
  • Scheduling and Follow-up: Schedule appointments, manage patient schedules, and follow up with patients as needed.
  • Administrative Support: Perform various administrative tasks, including data entry, filing, and supply management.
  • Communication and Customer Service: Provide excellent customer service, respond to patient concerns, and maintain a positive and professional demeanor.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of recent medical office experience or similar capacity preferred.
  • Skills: Proficient in basic computer functions, ability to learn new software quickly, excellent customer service and communication skills, and ability to multitask and prioritize.


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