Restaurant Operations Manager

2 months ago

Kissimmee, United States Dunkin' Full time
Assistant Restaurant Manager

At Dunkin', we're more than just a coffee shop – we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin, you become part of a family that supports your career development, fosters a culture of inclusivity, and fuels your passion for making each day better with a smile and a cup of our world-famous coffee.

We're seeking a highly skilled and motivated individual to join our team as an Assistant Restaurant Manager. As a key member of our leadership team, you'll have the opportunity to work with a talented group of individuals and contribute to our mission of delivering great and friendly guest experiences.

Responsibilities:

  • Assist in recruiting, hiring, and onboarding employees to ensure a high-performing team
  • Communicate job expectations and goals to the team, ensuring everyone is aligned and working towards a common objective
  • Hold team members accountable for their behavior and performance, providing feedback and coaching to help them grow and improve
  • Support the development of team members, helping them to build their skills and advance in their careers
  • Create and maintain a guest-first culture in the restaurant, ensuring every guest has an exceptional experience
  • Ensure all shifts are appropriately staffed to achieve guest service goals, balancing the needs of the business with the needs of our guests
  • Maintain a safe and healthy environment by enforcing safety and sanitation guidelines, protecting the well-being of our guests and employees
  • Ensure Brand standards, recipes, and systems are executed consistently across the restaurant, maintaining the high standards of quality and service that our guests expect
  • Help prepare and implement action plans to drive system improvements, identifying areas for growth and development and working with the team to implement changes
  • Control costs to maximize profitability, balancing the needs of the business with the needs of our guests
  • Execute in-restaurant marketing promotions and new product roll-outs, driving sales and increasing revenue
  • Drive sales goals and track results, using data and analytics to inform decisions and drive growth

Requirements:

  • Fluent in English
  • Restaurant, retail, or supervisory experience, with a proven track record of success in a leadership role
  • Basic computer skills, with experience using software and systems to manage operations and drive results
  • At least 18 years of age
  • High School diploma or equivalent
  • Proficient in math and financial management, with experience managing budgets and controlling costs

Competencies:

  • Great Focus: Understands and exceeds guest expectations, displays a sense of urgency with guests, seeks ways to improve guest satisfaction, resolves guest concerns promptly
  • Passion for: Sets and maintains high standards, consistently meets or exceeds goals, contributes to the overall team performance, sets and prioritizes important activities, seeks ideas and best practices from others
  • Problem Solving and Decision Making: Identifies and resolves issues and problems, uses information to make decisions and solve problems, identifies root cause and implements solutions, empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence: Develops and maintains relationships with team members, operates with integrity and respect, encourages collaboration and teamwork, leads others and takes effective action
  • Building Effective Teams: Identifies and communicates team goals, monitors progress and holds others accountable, creates strong morale and engagement within the team, recognizes and rewards employee's strengths and accomplishments, listens to others and seeks mutual understanding
  • Conflict Management: Seeks to understand conflict through active listening, recognizes conflicts as an opportunity to learn and improve, resolves situations using facts and policies, escalates issues as appropriate
  • Developing Direct Reports and Others: Collaborates with employees to create development plans, discusses progress towards goals and provides feedback, provides challenging assignments and supports resources for development
  • Business and Financial Acumen: Understands guest and competition, approaches situations with an innovative mind, has a working knowledge of profit and loss, manages key performance measures

Location:

Bronson Foods LLC 2388 E Irlo Bronson Memorial Hwy, Kissimmee, FL 34744, USA

We offer a competitive salary and benefits package, including flexible schedules, paid time off, health insurance, dental insurance, vision insurance, employee discounts, and paid training. If you're a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, United States CheckersRally's Full time

    Purpose of Your WorkAs a Shift Manager at Checkers & Rally's, you will play a crucial role in ensuring the success of our restaurants. Your primary responsibility will be to manage shifts effectively, achieving sales and profit goals while providing excellent guest and team service.Key Responsibilities Manage restaurant operations during shifts, ensuring...

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, United States Quality Drive-In I, LLC Full time

    Job SummaryWe are seeking a highly skilled Restaurant Operations Manager to join our team at Quality Drive-In I, LLC. As an Assistant Manager, you will assist the General Manager in managing drive-in operations, training and supporting employees, and ensuring quality food service.Key ResponsibilitiesManage, train, and monitor team members to ensure excellent...

  • Restaurant Operations Manager

    2 months ago

    Kissimmee, United States Cowboy Chicken Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Cowboy Chicken. As a Restaurant Manager, you will be responsible for leading our kitchen operations and ensuring that our guests receive an exceptional dining experience.Key ResponsibilitiesLeadership and Team Management: Lead and motivate a team of kitchen...

  • Restaurant Operations Manager

    3 weeks ago

    Kissimmee, United States Cowboy Chicken Full time

    Restaurant Manager Job SummaryThe Restaurant Manager is responsible for overseeing the day-to-day activities and operations of the restaurant, ensuring a positive guest experience, and driving sales and profitability. This role requires strong leadership and communication skills, as well as the ability to motivate and coach a team of employees.Key...

  • Restaurant Operations Manager

    3 weeks ago

    Kissimmee, United States Cowboy Chicken Full time

    Restaurant Manager Job SummaryThe Restaurant Manager is responsible for overseeing the day-to-day activities and operations of the restaurant, ensuring a positive guest experience, and driving sales and profitability. This role requires strong leadership and communication skills, as well as the ability to motivate and coach a team of employees.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, United States Quality Drive-In I, LLC Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Quality Drive-In I, LLC. As an Assistant Manager at a SONIC Drive-In restaurant, you will assist the General Manager in managing drive-in operations, train and support employees, and ensure quality food service in a clean, safe, and efficient...

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, United States Uno Restaurants Full time

    At Uno Restaurants, we're seeking a seasoned Restaurant Operations Manager to lead our team with a focus on delivering exceptional guest experiences, driving sales growth, and fostering a positive work environment.Key Responsibilities:Manage daily restaurant operations, ensuring seamless execution and exceeding customer expectationsDevelop and implement...

  • Restaurant Operations Manager

    3 weeks ago

    Kissimmee, Florida, United States Taco Bell Full time

    Restaurant Assistant General ManagerWe are seeking a highly skilled and motivated Restaurant Assistant General Manager to join our team at Taco Bell. As a key member of our restaurant leadership team, you will be responsible for directing the daily operations of our restaurant, ensuring compliance with company standards in all areas of operation, including...

  • Restaurant Operations Manager

    2 months ago

    Kissimmee, Florida, United States Panera Bread Full time

    About Panera BreadWe are a fast-casual bakery-cafe chain that values creating a fun, safe environment for our employees and guests. Our mission is to provide the ultimate guest experience through exceptional food, service, and atmosphere.Job SummaryWe are seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager,...

  • Restaurant Operations Manager

    4 weeks ago

    Kissimmee, United States Cowboy Chicken Full time

    About the JobCowboy Chicken is seeking a highly motivated and experienced Assistant Manager to join our team at our new location in Promenade at Sunset Walk. As an Assistant Manager, you will play a key role in ensuring the successful operation of our restaurant, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesAssist the...

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, Florida, United States Checkers Drive-In Restaurants , Inc. Full time

    Purpose and ScopeAs a Shift Manager at Checkers & Rally's, you will play a vital role in ensuring the success of our restaurants. Your primary responsibility will be to manage shifts effectively, achieving sales and profit goals while providing exceptional guest and team service. You will work closely with the General Manager to ensure our restaurants are...

  • Restaurant Operations Manager

    3 weeks ago

    Kissimmee, Florida, United States Taco Bell Full time

    About the RoleWe are seeking a highly skilled and motivated Restaurant Assistant General Manager to join our team at a Taco Bell franchisee location. As a key member of our operations team, you will be responsible for directing the daily operations of our restaurant, ensuring compliance with company standards, and delivering exceptional customer service.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, United States Quality Drive-In I, LLC Full time

    Job Title: Assistant ManagerJob Summary:We are seeking a highly motivated and experienced Assistant Manager to join our team at Quality Drive-In I, LLC. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our drive-in restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key...

  • Restaurant Operations Manager

    4 weeks ago

    Kissimmee, United States Dunkin' Full time

    Restaurant Operations Manager - Dunkin'At Dunkin', we're a dynamic organization where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin', you become part of a family that supports your career development, fosters a culture of...

  • Restaurant Operations Manager

    4 weeks ago

    Kissimmee, Florida, United States Flippers Pizzeria Full time

    Assistant General Manager – Rolling OaksThis is an exciting opportunity to be a part of our team and join our growing company at Flippers Pizzeria. We are now hiring professional Assistant General Managers for our Rolling Oaks location.About the Role:Lead the successful day-to-day operations of the restaurant.Assist the General Manager in developing...

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, Florida, United States Flippers Pizzeria Full time

    Job OverviewWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Flippers Pizzeria. As a key member of our management team, you will be responsible for overseeing day-to-day operations, providing exceptional customer service, and leading a team of dedicated professionals.Key ResponsibilitiesLead by example,...

  • Restaurant Operations Manager

    3 weeks ago

    Kissimmee, United States Dunkin' Full time

    Assistant Restaurant Manager Job DescriptionAt Dunkin', we're more than just a coffee shop – we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin, you become part of a family that supports your career...

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, United States Del Taco Full time

    Job SummaryDel Taco is seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for supporting our stores and General Managers in creating an amazing guest experience, and empowering their team to be at their very best.You will create a culture in our restaurants that is exciting, optimistic and...

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, Florida, United States TICE Florida Chicken Holdings LLC Full time

    About the RoleWe're seeking a skilled Shift Manager to lead our team and drive success in our dynamic fast-paced environment.Key ResponsibilitiesAssist in managing day-to-day operations and team performanceOversee restaurant operations during shiftsSupervise and support team membersEnsure food quality, safety, and cleanliness standards are metHandle customer...

  • Restaurant Operations Manager

    2 weeks ago

    Kissimmee, United States Cowboy Chicken Full time

    About the Job:Cowboy Chicken is seeking a highly motivated and experienced Assistant Manager to join our team at our new location in Promenade at Sunset Walk. As an Assistant Manager, you will play a key role in ensuring the successful operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key...