Restaurant Operations Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Restaurant Operations Manager to join our team at Quality Drive-In I, LLC. As an Assistant Manager, you will assist the General Manager in managing drive-in operations, training and supporting employees, and ensuring quality food service.
Key Responsibilities
- Manage, train, and monitor team members to ensure excellent customer service and quality food preparation.
- Direct and assign employees as needed to meet operational standards.
- Adhere to and monitor employee compliance of the employee handbook, policies, and practices.
- Perform opening and closing duties, including inventory management and administrative tasks.
- Monitor and adjust staffing levels, inventory, and food cost control to optimize efficiency.
- Assist in administrative duties, including maintaining files and records.
- Reinforce a customer service mentality and ensure all employees focus on serving customers.
- Respond to guest requests and complaints, reporting them to the General Manager.
Requirements
To be successful as a Restaurant Operations Manager, you will need:
- Ability to work irregular hours, nights, weekends, and holidays.
- General knowledge of the restaurant industry or retail operations.
- Minimum of six months of restaurant management experience or one year of entry-level retail management experience.
- Effective communication skills, basic math, reading, and computer skills.
- Ability to follow directions, work with autonomy, and multitask.
- Willingness to abide by appearance, uniform, and hygiene standards.
What We Offer
As a Restaurant Operations Manager at Quality Drive-In I, LLC, you will have the opportunity to work in a dynamic environment, develop your skills, and contribute to the success of our team.
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