Restaurant Operations Manager

4 weeks ago


Kissimmee, United States Quality Drive-In I, LLC Full time

Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Quality Drive-In I, LLC. As an Assistant Manager, you will assist the General Manager in managing drive-in operations, training and supporting employees, and ensuring quality food service.

Key Responsibilities

  • Manage, train, and monitor team members to ensure excellent customer service and quality food preparation.
  • Direct and assign employees as needed to meet operational standards.
  • Adhere to and monitor employee compliance of the employee handbook, policies, and practices.
  • Perform opening and closing duties, including inventory management and administrative tasks.
  • Monitor and adjust staffing levels, inventory, and food cost control to optimize efficiency.
  • Assist in administrative duties, including maintaining files and records.
  • Reinforce a customer service mentality and ensure all employees focus on serving customers.
  • Respond to guest requests and complaints, reporting them to the General Manager.

Requirements

To be successful as a Restaurant Operations Manager, you will need:

  • Ability to work irregular hours, nights, weekends, and holidays.
  • General knowledge of the restaurant industry or retail operations.
  • Minimum of six months of restaurant management experience or one year of entry-level retail management experience.
  • Effective communication skills, basic math, reading, and computer skills.
  • Ability to follow directions, work with autonomy, and multitask.
  • Willingness to abide by appearance, uniform, and hygiene standards.

What We Offer

As a Restaurant Operations Manager at Quality Drive-In I, LLC, you will have the opportunity to work in a dynamic environment, develop your skills, and contribute to the success of our team.



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