Restaurant Operations Manager

3 days ago


Kissimmee, United States Quality Drive-In I, LLC Full time

Job Title: Assistant Manager

Job Summary:

We are seeking a highly motivated and experienced Assistant Manager to join our team at Quality Drive-In I, LLC. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our drive-in restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:

  • Assist the General Manager in managing drive-in operations, including training and supporting employees to ensure quality food service.
  • Direct and assign employees as needed to ensure all aspects of food service meet operational standards.
  • Monitor and make adjustments to staffing levels, inventory levels, and food cost control.
  • Complete weekly inventory as needed and assist with administrative duties.
  • Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
  • Immediately and respectfully respond to guest requests and report guest complaints to the General Manager.

Requirements:

  • Ability to work irregular hours, nights, weekends, and holidays.
  • General knowledge and understanding of the restaurant industry or retail operations required.
  • Minimum of six months of restaurant management experience (QSR) or one year entry-level retail management experience required.
  • Effective communication skills, basic math, reading, and computer skills.
  • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
  • Willingness to abide by the appearance, uniform, and hygiene standards at SONIC.

What We Offer:

As a valued member of our team, you will enjoy a competitive salary, opportunities for advancement, and a fun and dynamic work environment.

Equal Opportunity Employer:

SONIC and its independent franchise owners are Equal Opportunity Employers.



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