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Program Supervisor

1 month ago

New York, New York, United States City of New York Full time
Job Title: Program Supervisor

The City of New York is seeking a highly skilled and experienced Program Supervisor to join our team. As a Program Supervisor, you will be responsible for monitoring the performance of programs, documenting areas of success as well as those requiring corrective measures and immediate attention.

Key Responsibilities:

  • Conduct site visits and monitor program quality at employment/internship sites
  • Provide administrative support for program staff to ensure policy adherence and safety
  • Confirm all contractual requirements are followed in accordance with Program requirements
  • Monitor/conduct site assessments to accurately document program implementation; success of site performance and any findings in need of correction
  • Reviewing all worksite procedures to ensure program practices meet City, State, and Federal guidelines
  • Utilizing Wireless Monitoring Devices (mobile device/tablet) provided by DYCD
  • Conducting visits in all weather conditions
  • Additional responsibilities may include but are not limited to:
    • Clearly communicating program policies/procedures/rules and regulations
    • Performing daily administrative functions as related to working in an office
    • Tracking of program components and activities including worksite /internship development/partnerships
    • Submitting reports to program supervisors and management teams identifying matters in need of immediate attention
    • Assisting in establishing and coordinating relationships with employers/networks to support internship and employment opportunities
    • Supporting the preparation of presentations and program guidance to effectively communicate program goals
    • Working collaboratively across all DYCD workforce, youth, and community development programs to gather data/information and work with the programs to provide appropriate technical assistance to support the overall program
    • Representing/communicating on behalf of the agency by attending public events, to share program related information while adhering to all government policies, rules and regulations
    • Reviewing worksite monitoring notes submitted by our community partners, identifying any discrepancies or concerns, and promptly bringing them to your supervisor for further action
    • Regularly monitoring various social media platforms to identify and address any issues or concerns raised by program participants
    • Conducting review of program files and performing administrative auditing to ensure program compliance while maintaining security of participant information
    • Excellent verbal and written communication skills to effectively document program activities
    • Reviewing/Evaluating provider responses to determine sustainability for future program awards

Requirements:

  • No formal education or experience requirements

About the City of New York:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.