Curriculum Development Specialist

4 days ago

Houston, Texas, United States Mattress Firm Full time
Job Title: Curriculum Design Specialist

Mattress Firm is seeking a skilled Curriculum Design Specialist to join our team. As a key member of our learning and development team, you will be responsible for designing and implementing training programs and resources to support company strategy and initiatives.

Key Responsibilities:
  • Develop and implement training programs and resources to support company strategy and initiatives
  • Collaborate with subject matter experts to design relevant and accurate learning materials
  • Listen, understand, articulate, and write complex educational materials for end-user understanding and adoption
  • Present and recommend course design, technology, and instruction delivery options
  • Provide analytical support for developing training programs, learning strategies, educational policies, or coursework standards
  • Observe, receive, obtain, and, at times, seek out information from executive-level professionals, subject matter experts, and collaborators across multiple departments
  • Create and revise written material to meet department standards and satisfy the organization's and end user's needs
  • Present and train facilitation leaders on goals, organizational alignment, content, style, and program deliverables while representing the department professionally
  • Complete all required training modules and certifications prior to the due date
  • Ensure all safety policies and procedures are followed to ensure a safe work environment for all
  • Communicate professionally with all internal and external contacts
  • Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation
  • Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations
Requirements:
  • Bachelor's Degree in Business or related field, and/or equivalent experience preferred
  • 5+ years of work experience in a professional environment preferred
  • 3+ years of training experience preferred
  • 3+ years of experience training in a blended learning environment for a nationwide, omnichannel organization preferred
  • 3+ years of experience supporting and sustaining large-scale, nationwide learning programs preferred
  • 3+ years of retail experience required
Skills and Competencies:
  • Adaptability: Skills to strategize and problem-solve while working in the space of ambiguity
  • Approachability: Welcomes honest and open dialogue among the team and actively Listens. Open to and encourages constructive feedback from peers, supervisors, and team.
  • Build Trust: Shows respect for others' contributions and gives honest feedback that is positive and constructive. Seeks to understand before being understood.
  • Inclusion: Demonstrates respect for cultural, religious, and other differences in the workplace to foster an inclusive culture.
  • Manages Up: Communicates honestly and readily with supervisor and offers constructive feedback to build relationships within the organization. Able to effectively communicate a differing point of view while offering a possible solution.
  • Communication: Capacity to collect, gather, visualize, and analyze information in detail.
  • Collaboration: Collaborate with others effectively and positively manage change.
  • Facilitation: Facilitate in front of both large and small audiences or present on-camera for training resources
  • Selling Skills: Understands and is able to explain and demonstrate selling techniques.
  • Technology: Using a webcam and other required technology for meetings.
Knowledge:
  • Knowledge of retail, sales, and/or the bedding industry High
  • Working knowledge of a Learning Management System (Saba preferred) High
  • Curriculum design process: For example, ADDIE Medium
  • Content creation tools: For example, Articulate Rise or Storyline, Vyond, etc. Medium
  • General Training Facilitation Preparation: Sales Meetings, New Hire Workshops, etc. Medium
  • Microsoft Suite: Word, Excel, PowerPoint Medium
  • Writing, Proofing, and Editing High

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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