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Technical Solutions Consultant

2 months ago

Madison, Wisconsin, United States Logicalis Full time

POSITION SUMMARY:

The Technical Solutions Consultant plays a pivotal role in providing pre-sales technical engineering support to Account Executives and clients, ensuring a seamless sales process.

This position emphasizes tailored technical solutions for mid-sized and enterprise clients, collaborating closely with them to identify how Logicalis offerings can effectively meet their requirements.

Key Responsibilities:
  • Develops precise designs and proposals for clients utilizing Logicalis technologies, services, and methodologies.
  • Conducts assessments and surveys to gather relevant data; analyzes findings to provide informed recommendations.
  • Evaluates new business opportunities from a technical standpoint to ensure alignment with target markets and service capabilities.
  • Architects and configures intricate solution components.
  • Suggests configurations and implementation specifics for proposed solutions.
  • Prepares and facilitates client proof of concepts.
  • Delivers engaging product demonstrations.
  • Enhances client relationships by promoting and positioning Logicalis services across the entire portfolio as per client needs.
  • Guides the service delivery team to guarantee successful solution implementation.
  • Educates clients on the advantages of proposed solutions.
  • Collaborates with vendor and manufacturer teams.
  • Provides training on products and solutions for Logicalis Sales teams and clients.
  • Mentors team members within Logicalis.
  • Engages in increasingly complex client projects.
  • Stays updated on the latest solutions and services offered by Logicalis.
  • Builds strong client relationships through effective listening and communication skills.
  • Establishes credibility and trust by consistently delivering on commitments within agreed timelines.
  • Participates in regional and national events as well as team meetings.

Commitment to Values: Demonstrates a strong understanding and commitment to the mission of Logicalis through actions that reflect the organization's values.

Compliance: Maintains a thorough understanding of applicable laws and regulations, as well as Logicalis policies, to ensure ethical and professional conduct.

Customer Service: Conducts oneself in a manner that aligns with customer service expectations.

Qualifications: To excel in this role, candidates must meet the following criteria:
  • Bachelor's degree in computer science, business, management, or a related field.
  • A minimum of 4 years of experience in a technical pre-sales capacity.
  • Familiarity with industry compliance and security standards, including CMMC, PCI-DSS, HIPAA, ISO 27001, and NIST.
  • Experience with security solutions from leading manufacturers.
  • Proficient in developing enterprise-wide solutions that address client business needs.
  • Strong skills in business case development.
  • Proficient in Microsoft Office applications.

Certifications: Relevant information security certifications are preferred.


APPLICATION INSTRUCTIONS:

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