Military Field Consultant

2 days ago


Madison, Wisconsin, United States Diligent Solutions Full time
Job Title: Military Field Consultant

At Diligent Solutions, we are seeking a highly skilled and experienced Military Field Consultant to join our team. As a key member of our organization, you will play a critical role in supporting Service members and their families across the state and region.

Responsibilities:
  • Provide information and referrals to Service members and families
  • Develop and maintain a catalog of government-approved family programs and support resources within assigned states
  • Identify problems and gaps in available services/resources and determine methods to fill gaps and enhance existing support system efforts
  • Support events to increase awareness of military community services, including relocation assistance, non-medical individual and family counseling, and more
  • Participate in and facilitate collaboration between military and civilian agencies to improve coordination
  • Provide briefings and share information to bring related groups together to facilitate networks of volunteers
  • Support unit/command and family support staff through briefings, information sharing, and training
Qualifications:
  • US Citizen and fluent English speaker
  • Strong customer service skills, knowledge of call center operations, and knowledge of the military lifestyle
  • Bachelor's degree (or equivalent work experience)
  • Minimum of 6 years of prior military experience or relevant civilian knowledge and experience working in Military Service programs
  • At least 4 years of work experience consisting of some combination of prior military experience and marketing, sales, recruiting, education, or other similar networking-intensive work
  • Must undergo criminal history and fingerprint check and submit to a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation
  • Must be willing to travel up to 80% within assigned geographical area of responsibility and reside within 50 miles of Fort McCoy, WI; Milwaukee, WI; or Madison, WI

Preferred Qualifications: Fluently bilingual English-Spanish and prior experience in marketing, recruiting, counseling, and/or academic instruction.



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